To Whom It May Concern
Re: CAM Construction & Painting
When Park Place at Regency Park filed a lawsuit for construction defects, the assumption was that it would take only 18 months to settle. The Board of Directors had interviewed and hired the general contractor in anticipation of a start date shortly thereafter. Almost four years later, Park Place finally had a settlement. The construction manager (RFI Construction) updated the specifications and the bid process for contractors started all over. CAM Construction & Painting was one of those companies.
As you may know, when it comes to any large construction project, it is imperative that the Board interview companies that present a clear and concise scope of work and assurance that the job will be done in a professional manner. I have been involved in other construction defect projects and never have I experienced a company as efficient, professional and incredibly diligent as CAM was.
As soon as the bidding process was over and a scope of work completed with a timeframe, a Town Hall meeting with residents was held. Not only was Cesar Mendes, President of CAM, present at the meeting, but his supervisor and project manager were also present. The project cost was just under $1 million that included displacing residents for days at a time and accessing interior units. A detailed schedule was prepared of when each building would be repaired, copies of which were posted on the clubhouse door; mailbox clusters, garage doors and mailed. Notices were posted on doors days in advance, and an on-site supervisor contacted every resident during the construction process. An office was set up in the clubhouse where the supervisor was accessible every day.
In over 23 years of managing homeowner associations, this was the first major project I have been involved with that went so smoothly and where I wasn’t spending every moment making sure the job was being done well and on schedule. Out of 142 condos with well over 250 residents, I received exactly 3 calls from unreasonable people that CAM just could not satisfy. CAM not only took care of unreasonable residents, they always made every effort possible to accommodate schedules. All of CAMs employees were polite; careful with personal possessions and were able to make the residents feel safe and secure.
Finally, not only did CAM complete this major project efficiently, they finished before the projectred completion date and under budget! How many large projects can boast about that? Anyone that has the privilege of working with CAM can be guaranteed of a qualified and caring company, with equally qualified and efficient personnel.
Should you have any questions, please do not hesitate to contact me.
Mimi Menzies, Senior Association Manager
The Management Trust, Kocal Division